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Rewards

BernieP
Great Neighbour / Super Voisin

Why is it that I am signed into MY account to redeem MY rewards that it brings ME to my BROTHERS rewards Account?????

2 REPLIES 2

HALIMACS
Mayor / Maire

@BernieP 

This happens when one tries to log into multiple accounts on the same device they use to access all accounts - moreso when using the same browser or saved page.

Your device 'remembers' the login credentials and does some crazy stuff when switching between the PM self-serve landing page and the rewards portal (which is kinda a portal within a portal, if you will)

I experience it too and it's annoying.   Always gotta pay attention and keep atop of it...

hTideGnow
Mayor / Maire

HI @BernieP 

it could be just a browser cache problem.  Please try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in)

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