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HELP! Disable or remove voicemail from my service

mlroberts
Great Neighbour / Super Voisin

I'm a senior with arthritis mobility problems.  When my cell phone rings I can't answer fast enough and the call goes to voicemail.  Rings are already set at 30 seconds/6 rings.  I never use my cell phone to make or receive phone calls.  I'm 'housebound' so always use my landline.

The only calls I get on the cell phone are delivery people buzzing from the lobby.  I can't move fast enough to answer the cell phone before it goes to voicemail.   I missed a deliver due to this!

How can I set up more than 6 rings, (8 to 10 perfect) OR completely remove or disable the Voicemail?

2 REPLIES 2

Wayworn
Model Citizen / Citoyen Modèle

Hi - Checked voice mail options but can not seem to find the number of rings option. Where can I find this option?

softech
Oracle
Oracle

@mlroberts 

you cannot set more than 30 seconds of ring and neither completely disable voicemail 

however maybe you can set conditional forwarding when no reply to your landline 

to enable: dial * 61 * + ten-digit phone number + '#' + SEND

to disable: dial # 61 # , then  SEND

 

https://www.publicmobile.ca/en/ab/get-help/articles/call-forwarding

 

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