09-19-2024 07:05 PM - last edited on 09-19-2024 08:18 PM by computergeek541
why has my plan changed from unlimited Canada-US wide minutes to unlimited Canada wide minutes only?
I have hard copy of the plan description I signed up for.
xxxxxxxxxxxxx@xxxxxxxxxxxxxx
09-19-2024 07:08 PM
hi @BCC481 how long you were on the Canada US plan? you sure you picked the correct one when you joined? There were 2 plans that have the same price but one with Canada US and one with Canada 5G
you can ask PM support to check. Please message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
09-19-2024 07:08 PM
@BCC481 If you look in your account payment page dose it not show the correct plan you have . You can find most details of plan there . Also text to see if you can make a call to the US to test . If still not right message support to straighten out , your the second person to mention this today that I’m aware of
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437