I was previously with Rogers, then switched to Public Mobile. I canceled
my account a couple of months ago. When I tried to log back into my
account it looked like it was deactivated because I had cancelled for
more than 90 days. I would like to get ...
I think that I possibly have an explanation as to the reason why some
refer a friend submissions are not processed.The o is often confused and
in haste typed -- is it always numeric or alpha and also case sensitive?
I always treat the o as numeric bu...
There are calls listed in my usage history that I did not make. Also, my
usage history shows 9 minutes of calls, but claims I made 22 minutes of
calls. I have a 100 minute a month calling plan. Thank you for your
I paid $50.00 for my plan but it didn’t renew. It’s impossible to talk
to someone over the phone and I’m trying to get a ticket but keeps
saying my user name is not correct. I’ve been without my plan since
paying 3 days ago. Hey please help
Hi @I have activated my new sim4 days back and still i amnot seeing any
signals. Also, i am not able to login to account as its says no user
exist. I have already created the account during sim activation. Could
you please help on this
I see there are prizes back but they jacked most of them up to 2 points
even though the reward points page still shows "Jackpot" as 1 point...I
guess inflation leaks into even Public Points lol Either way I was
looking at the terms and conditions and...
I have loaded $40 onto the account and when I hit "complete payment" I
get this error: "Oops! Something went wrong, please try again later." My
elderly mother-in law is on her way to the USA and when she lands in
about 2 hours she will not be able to...
I have an account with a mobile card, and I need to verify it every time
I log in. But now the bound email and mobile phone verification can't be
used, what should I do? How can I log in to my account online without
I have had a period of time from last 2 months where I was connected to
pay via pre authorized payment using my credit card, then I did not have
service. Now trying to reconnect and made my payment, it is the regular
fee? I had was making payments be...
My ongoing saga of trying to keep track of data use, has led me to
discover, I hope, a solution. Go to Usage History and press Download, it
gives you the full report. Next, get out your calculator LOL.
Hi there! I tried porting my number out from Public Mobile after a
number of years with you guys and when i tried, it would not let me.
Freedom Mobile stated that they see that my account is inactive when the
Public Mobile website states that it is c...
Hello, Using a Google Pixel 2 XL. Account is active.Noticed that only
calls are working, no sms is working and oddly enough the icon for the
network on my phone shows an x which usually means I am not connected to
Public Mobile - yet calls can still ...
We were billed for December however back in early November we arranged
to leave Public Mobile on December 1st. We were unaware that the way to
cancel service is to remove autopay. We ported our number to the new
carrier thinking that was the way. Now...
Also, I cannot log in to my account. Have tried changing password, but
still does not allow me to log in. Have tried on successive days to no
avail. If I try to access selfserve.public mobile, I get a message that
page is not loaded.
Hi there I have recently switched plans. I don’t want to keep my
remaining phone number but I did not reactivate my account for this
month. Therefore they can’t bring the number over. I was wondering if I
can activate so they can import my number