90 days plan
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11-07-2024 10:21 AM
When renewing $102 for 195gb plan. Why in plan details description not showing 1000 minutes long distance included.
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11-07-2024 10:40 AM
hi @Zulfi
maybe just browser cache, please use Incognito/private/secret mode on your browser to login My Account to confirm again
If same, please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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11-07-2024 10:23 AM - edited 11-07-2024 10:47 AM
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