I'm setting up a PM account for my daughter-in-law and porting her from her mom's account. I'm paying for the PM account on my credit card and doing the number transfer for her because she doesn't know how to do this stuff and I've done it 3 times for me and my kids. Anyway, I was getting her all setup, selected a plan, paid with my credit card, then put in the wrong IMEI to port the number. It's now hung on activation and can't go anywhere on the app. I want to cancel the number transfer attempt but can't do it even when logged in to the website. If I delete the eSIM, will it stop it? Do I need a @Mod to cancel the transfer for me so I can start over? The port is from Koodo so I now have the account number from her mom and the proper IMEI, and I'm getting a physical SIM so I can port the number to that. Please help! TIA.
