Hi,
When I first signed up for Public Mobile on September 12, I opted for a plan for new subscribers for 20gb of data, which included US calling & roaming. I received my SIM card in the mail today, and when I view my subscription in the app, there is no mention of US calling & data in my plan.
Why is my current plan different than the one Is signed up for? It doesn’t look like the plan I opted for before is available now. If it’s a timing issue (between the time I signed up and the time I received the SIM card in the mail) then could it please be rectified? I only switched service providers because the plan with Canada-US calling/data was better than my previous plan. Without that perk, I wouldn’t have made the switch.
If the plan I thought I signed up for is no longer available, is it possible to switch to the $35 50gb Canada-US calling, data & texts and only pay the difference of $5+tax? I only activated just now & haven’t even put in the Public Mobile SIM card into my phone yet.
