Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
My Account was going to get 20 dollar credit for the bill of month June. As per my knowledge, I was going to get 20 dollar credit if we buy the new sim card from Walmart but I haven't got yet and public mobile has disabled my service and they are ask...
Hi PM Community! I had an issue that I'm not sure if anyone can help me out with. When I'm on my phone and browsing the web or using apps, data is perfectly fine. As soon as I pick up a call, my bars change from 4G LTE to 3G and the Internet cuts out...
hi i got locked out of my account. could someone assist?thanks
Hi, I just signed up for the $40/4GB promotion and wanted to check if the person signed me up correctly or if I need to change this. From the screenshot below the plan shows within the My Data & Add-Ons but does not show any of the other promotional...
As far as I can tell the pricing on the 90 day vs 30 day terms are generally the same for the same services. Is there any benefit to one over the other?
I’m just wondering if Public Mobile sends out text notifications if you hit 80% data, etc., like some of the other companies do? And is there a way to put a limit on your own data use? For example, if I have a 90 day plan with 16GB can I limit monthl...
Make my plan to 20$ unlimited please
I am having issues with roaming in the US with calls being dropped, no text messages being received and no mobile data. I loaded the US talk-text-250MB add-on on June 5th and it worked beautifully for 10 days. On June 17, I purchased the US talk add...
Has this ever happened to anyone before? I can reach others but when they call me back, or use the number I send to them, or try to text me, I don't receive anything. They told me they all reach a (probably the same) stranger.
Hello Shazia,I'm new to Public Mobile and I'm having the same problem. When I plug my sim into my wife's phone, I don't get any signal there either. Grateful for any advice you can provide. Best,R
Hi I got my sim card yesterday with 40 dollar plan with data , but data is not working with my apple phone ,apn setting is all set and accurate , it shows lte some time 3g but data not work
Added $15 400min International calling to my plan two days ago, but cannot call Europe?A friendly/jerk voice says "Hello, this is public mobile, your plan does not inclde calling"So, is the add-on just a money grab false advertising?
Super frendly but he didnt know much about public mobile!
Good afternoon. I will be out of the country and would like to unblock my phone in order to be able to use it elsewhere.I have been a public mobile customer for yearsMy phone is a Samsung Galaxy J1 (SM-J120W)Do you need an IMEI number to proceed?Than...
Hi right now I am on a Rogers plan. I pay 47 dollars for 6gig LTE data and like 500 min and 1000 texts. I usually end up going over my data and pay a lot of overages which I s why I wanted to switch. I was wondering if there are any good deals for...
Hello - i am unsure how to stop paying for and using Public Mobile. Do i just not pay the next amount due and it will stop wroking?
My phone plan has expired and I tried 2 different credit card and it keeps being denied. I contacted my CC company and they say its not them I need @CS_Agent to help Erin
Refer a friend and autopay credits appear on the payment history log but loyalty rewards do not.
Purchased 400 minutes for $15 months ago. I checked again and it's still there, no minutes used yet. Yet when I just tried to place a call to the UK I get a public mobile message saying "Sorry, Talk is not a part of your plan" or something to that ef...
Hey, I'm new here, Trying to change my plan from the $10 plan to the $40 4GB plan via self serve. When I click the $40 plan, at the bottom of the page it says Top of Your Account, Change on Next renewal Date.I'd like to change my plan now. How do I ...
how to top up amount
Hi, Just last week I switched to Public Mobile and got their $35 for 30 day plan with 1 GB of data and unlimited nationwide talk and text. This was one of the premade plans which I did not build. My issue is that when I switched to the plan, it only ...
Text message comes in that plan is 95% used (impossible as got the text warning 1 day after I returned from the US), then text messages stop working. I have not been receiving my text messages since the 95% used message. As with others I didn't know ...
I been a new customer only 5 hrs and I'm already regretting this move! Where is the support ? Instead I get a mod that contacts me and wants me to open twitter to verify info? I don't have a twitter and unclear why I can't verify via pm with the mod ...
Hey all,I just paid my 120-day plan yesterday. Then I got a msg from PM said its sister company KOODO has some promotion for 4G data for $40. So I am wondering if I switch to it, will I get my $120 payment for this cycle back? Thanks,
Is The 3 G plan fast enough to watch u tube or Netflix on phone. How good is it
Purchased an off shore tablet with 2 SIM card slots. Niether slot will recognise the card. Has anyone had this issue.
Hi, I was originally on the $35 plan with unlimited BC wide calls and texts and a Gb of data lasting 30 days. I had 35 dollars in my available balance and I was running out of data. I selected a 1gb add on costing 30 dollars, from the add on section...
Hi folks, I have a friend who will be joining Public Mobile within the next week. He is currently on a Bell prepaid account. He absolutely has to keep the same phone number. His phone is unlocked, and I have set up perhaps a dozen accounts for friend...
What happens if I not pay my bill for 60 days will my account be closed will number be gone
