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Not receiving CIBC login verification SMS code. Verification call is fine

When I was trying to login in my CIBC account, it was asking for verification code which will be send to my phone number. After giving my cell no. I did not get the message. Then I switched to call option for the verification code. I got the call and...

Account suppended

How to reactive my account? I also have no service with my phone, how to reactive?

Can't Login

Hello. Trying to setup a public mobile account. I set up a username and password, completed email registration. Started a new setup, got a 802 error. I followed some community suggestions, but now I can't login to my account. I'm stuck.

Add ons

Help

I need your helpi need ad on I am in Texas need roaming charges added to my account thanks 

How to port out number on lost phone?

Lost my phone. Wanting to port out number. How do I do this? Unable to receive validation/confirmation request from PM.

Text saying that I am out of add on minutes - but actually not according to my account

Hello, I was on the phone yesterday on a long distance call when I heard a text coming in. The text told me that I only had 10 minutes left of US calling. Then I got another text saying that I had run out of minutes. (I was still talking on the phone...

Cell number not ported from old carrier

I need to submit a ticket  

How can I Receive my Monthly or Annual Payment Receipt?

For tax filing, I need to keep my monthly/annual payment receipt history. Can I download such history as PDF file from my online Public Mobile account?

Is it free to answer calls abroad? (outside Canada)with the plan 15$/month?

Is it free to answer calls abroad? (outside Canada). with the plan 15$/month?

Bonus SIM Card not arrived....

After buying a SIM card I was later emailed.... "Thanks for your order on 01/19/2022.Along with your order, we’ve also given you a free SIM. Use it or pass it along - the power is in your hands! If you share it with a friend or family member, you’ll ...

I can hear callers but people can't hear me intermittently

Hi So I have iPhone 12 Pro Max and I have tried blue tooth same problem I can hear people they cannot hear me but when using magic jack app no problem I took out the sim and put it back it resolved the problem temporarily but came back so it seems a ...

All calls are diverted from my number

All incoming calls are diverter to another number ? Despite of disabling on my current phone. ? Recently I ported my existing 

change email address

How can i change my account email address?

US Data add-on

When I add-on a US data package, can I do it when the phone is already in the US? or must I do it when the phone is still in Canada?

promo code 12GBBONUS

I got an email yesterday from Public mobile stating an offer to get 12GB bonus on my plan for 12 months for any new plan activated $25+.  Looks like a legit public mobile email; but the code didn't work when I tried activating a new sim and creating ...

Long Distance

I have these two options on my plan:1. Free Holiday Giveaway: 500 min INTL LD incl. CA & US2. 500 one-time Int`l LD bonus Does either one of them include calling to France?

My data is not working

I ran out data a couple of days ago, since my next cicle was coming soon, I decided to wait a few days without internet. However, two days before the new cycle started I needed internet, so I decided to pay in advance and even improve my plan. I paid...

How to buy a plan using current balance on self serve?

unable to select a plan using my balance on my account

Account suspended

     I  got a new credit card and entered the new information on my account.  I also added payment to my account , but still says that my account has been suspended.. I would like to continue using public mobile with same plan that I currently have. ...