I have truly found the lack of support with public has been absolutely brutal. Even when you have entered a ticket that needs to be resolved. You have to work through chat and its far from instant. I have found that it takes a half hour on average to get a response and I don't have hours to sit in front of a screen to wait for a response. I have had call quality issues since joining public. Calls drop, calls sometimes don't go through, missed and recent call history is delayed , no prompt letting me know I have voice mails. I was previously with bell and had the same iphone and never has issues. Can't even get public to tell me if there are signal or coverage issues in my area. I am afraid I will be changing providers. Really disappointing.
