Assuming the thread has been moved for privacy......? Here was my next
response..... @hairbag1 I have had this issue. Where you can reactivate
your account download the invoice and log out. I've logged back in to
see the account still suspended and t...
@J_PM What in the heck has happened to the quality of Public Mobile's
customer support? This is not to say public mobile does not still have
good customer support agents but in the past 11 days of dealing with
various agents on a variety of issues fo...
I am perplexed by my recent customer support request(s) to have the
"more is merrier" holiday gifts added to 4 separate accounts that I
manage. I had sent out a heads up text to them explaining the procedure
to recieve them. After running in to one o...
Muskbird.com.....paying and reactivating your account online. I have
never used an online top-up payment service before but found myself in a
situation yesterday where I needed to reactivate an account. Without
access to the email or the Sim card and...
Public Mobile has announced the the November Top Contributors and handed
out the badges last week without fanfare or even pinning the
announcement post. They have long ago stopped naming the names instead
just giving us basic stats for the month: Cou...
@MarjorieRodgers FYI....Samsung phones can also be unlocked by
contacting Samsung Canada either via online chat or telephone and once
you give them the IMEI# they will provide the unlocking code. Samsung
Canada : 1 800 726 7864
@Handy1 All phones offered by providers after December 2017 are to be
provided unlocked to the customer. It is possible some older stock after
that date that were given to customers under contract could still be
locked but any phone released after th...
@Sweendog Paying by voucher for peace of mind and having less pressure
to verify and answer questions to get the payment card changed in time
for renewal may be preferable as mentioned already. Here is an up to
date list of retailers selling vouchers...