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darlicious · 02-15-2023

Congratulations on passing the 4000 solutions milestone @softech ! On Valentines Day no less! Showing what a big soft heart you have handing out 3000 solutions just a few days shy of the day you hit 1000 solutions last year. Your clipping along so fa...

darlicious · 01-27-2023

Assuming the thread has been moved for privacy......? Here was my next response..... @hairbag1 I have had this issue. Where you can reactivate your account download the invoice and log out. I've logged back in to see the account still suspended and ...

darlicious · 01-10-2023

@J_PM What in the heck has happened to the quality of Public Mobile's customer support? This is not to say public mobile does not still have good customer support agents but in the past 11 days of dealing with various agents on a variety of issues fo...

darlicious · 01-03-2023

I am perplexed by my recent customer support request(s) to have the "more is merrier" holiday gifts added to 4 separate accounts that I manage. I had sent out a heads up text to them explaining the procedure to recieve them. After running in to one o...

darlicious · 12-20-2022

Public Mobile has announced the the November Top Contributors and handed out the badges last week without fanfare or even pinning the announcement post. They have long ago stopped naming the names instead just giving us basic stats for the month: Cou...

darlicious · 02-17-2023

@trutherford To clarify....you can call the telus porting department phone number and reinitiate your port request by giving them your old account #. Put your old Sim card in your phone to reply YES to the PAT (porting authorization text) within 90 m...

darlicious · 02-17-2023

@b52 RTP (real time payments) or instant top ups have a $1 fee and online payment vouchers have a surcharge % amount that varies by retailer and can be as high as 28%. Muskbird.com charges a reasonable 7.5% surcharge making it knew of the best option...

darlicious · 02-17-2023

@johnprince Interesting.....but I suspect it also has to do with the pc optimum program. Any returns that were purchased by redeeming points are put on a gift card. Since you cannot redeem points for gift cards or mobile phone top up cards (minutes)...

darlicious · 02-17-2023

@womper You can connect to Samsung Canada via online chat and request the unlocking codes or call their toll free # 1 800 726 7864 with the IMEI# of your S7. But as @dust2dust has mentioned the exact wording of the error message is important as there...

darlicious · 02-17-2023

@mousehunter Self serve is down...again this often happens between midnight and 5 to 6am eastern. Looks like you managed to provision your own Sim card at least. Have you tried calling 611? It may or may not be down too....? Welcome to Public Mobile!

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Congratulations on 4000 Softech!

Missing thread: Reactivate an account

What has happened to the quality of PM customer support?

Confusing Customer Support?

Shout Out to the Community?!!

Re: New account. Old phone still receiving calls?

Re: Top up voucher has extra dollar fee.

Re: Payment Vouchers / Loblaws

Re: Lucky gave me two puk codes that dont work

Re: Unable to log into My Account