Plan activation

[mariag123]

I was wondering if my plan restarted today and I wanted to change to a new plan, would the new plan start next month? 

[darlicious]

@mariag123 

To add to @softech 's thought process that your renewal may be occurring overnight. If you are able to log into your self serve account and you check your payment history for your new 30 day cycle plan charges. If your plan payment has not yet been debited from your account balance or charged to your autopay card you could suspend your account via lost/stolen preventing your renewal from occurring (by blocking payment). Once the renewals complete you can resume via lost/stolen which will change your account status to suspended for nonpayment. At this point you can go to change plan and select the new plan to change immediately and you will be directed to your "cart" to submit payment and reactivate on the new plan. Caution: this will only work if your plan payment for renewal has not yet occurred.

[softech]

@mariag123 if Jan 5th is day 1 of the new cycle and you are upgrading your plan, there is a slight change PM support might help and upgrade your plan and let it start today.  Again there is no guarantee, but try.  Open ticket with PM support using Chatbot and try your luck

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

[ShawnC13]

You can schedule a future dated plan change for your next renewal.  If you choose to change your plan today you will need to pay for the new plan with no Pro rating of your previous plan (not recommended unless urgently required)

[walker1 · Accepted solution]

@mariag123 

If you schedule your plan change for your next renewal date. So yes.

It'll change next month and you won't be charged twice or forfeit any services.

Just don't change your plan , now or right away.  Or you'll pay again right away, for the new plan.