Community

davidjmurdoch · 01-05-2023

When I make one of my infrequent visits (every month or so) to the website I enter the correct credentials and an error page appears. This has happened several time before. I see other similar reports of this behaviour but I did not find a solution....

davidjmurdoch · 05-27-2020

We still reside in the same location yet we now have poor cell signal reception. This means receiving calls go to voicemail and outgoing calls are limited. What are the first steps to asking for this matter to be resolved? David

davidjmurdoch · 11-11-2019

davidjmurdoch · 09-09-2019

Not being as comfortable with using technology as younger consumers but still wanting to benefit and have access to a smartphone service, older consumers like myself often are scared of changing providers because of the things we don't know. It invol...

davidjmurdoch · 09-09-2019

I would not have had access to data with the $25 plan I had with my previous provider. Having data was so beneficial when our power and internet was down for several days after Dorian visited us in Nova Scotia. Although cell service was disrupted for...

davidjmurdoch · 11-16-2020

Thanks for your replies. I've followed your advice and contacted the moderators. Cheers, David

davidjmurdoch · 11-16-2020

This is a problem I've asked about here before and there is no doubt that the issue is with the poor cell signal we receive at our home. In the past we've not had this problem but in the last six months this has changed. So where do we direct our con...

davidjmurdoch · 06-05-2020

Thanks to all your suggestions and advice regarding the issue I presented; perhaps it was unintentionally misleading. For that I apologise. Whilst the cell tower signal is often quite low (60% of the time) I have discovered that the main reason that ...

davidjmurdoch · 12-29-2019

My wife, a new user, received the same message requesting a Jan 1 payment and her auto payment is not due to 20 January. Must be a system failure of some sort.

davidjmurdoch · 09-10-2019

@jor123 wrote:Hope everything went alright with the weather! We survived okay, thanks. The weather was not as bad for us as we are sheltered from anything but southerly winds.

Community

User Statistics

User Activity

Correct Credentials Login Goes to Error Page

Cell Signal Changes to Very Low

Why do I keep receive emails asking that I setup self serve when I have?

Remember the Fear Factor when Recruiting and Helping Older Customers

My Reward is Switching Providers before hurricane Dorian

Re: Poor at Home Cell Signal from Closest Cell Tower

Poor at Home Cell Signal from Closest Cell Tower

Re: Cell Signal Changes to Very Low

Re: Text Indicating January 1st Payment Due Date

Re: My Reward is Switching Providers before hurricane Dorian