i am not sure why is what the issue is but can’t seem to get my payment processed on my credit card and i have tried repeatedly to reactivate the plan .. as auto pay was for for yesterday but didn’t occur and i’m nor sure why
self serve acct online is not my concern as i am okay with dialing *611 but this time the plan had not activated when loading the payment voucher .. balance is correct plan renewal for feb 21 but voucher wasn’t added til 25 .. so being that It’s pick...
i have never been able to get a self serve acct for this phone number so for months and months i’m buying vouchers and adding amount to my balance but it’s not working now