Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I recently got a new phone for a friend. I bought a pm sim card for her. Her new phone can make calls but cannot receive any calls.
I recently helped a 97-years old senior purchase a ZTE Cymbal 2 flip phone through PM -- essentially for use in an emergency, and he has settled down with it well. Recently, he received an Amber Alert which seems to have stuck on his mini screen. He ...
Hi. I have an account linked to this phone number that I need to cancel but I can’t log in to my account, and I am not receiving the security code to my phone or my email when I try to change the password.
Hi, I moved abroad (Belgium, Europe) and have no cell service with my PM SIM. Does anyone know of ways of using a virtual SIM transfer service that makes it possible to have messages and/or calls to the PM SIM transferred to my Belgian SIM in Europe?...
Why did PM automatically started a new cycle?I have disabled my pre-authorized payments.Please provide refund
I've got the $120 12 GB 90-Day Plan, and have been quite happy with it for a number of years through a couple of phones, lastly a Galaxy S9 (with the exception of US data plans the last year or so...). Just ordered a Pixel 7 Pro, and wondered if ther...
Is the TCL 30XL compatible with public mobile?https://www.amazon.com/TCL-Unlocked-Display-Smartphone-Quad-Camera/dp/B0BCVRSWV5?ref_=ast_sto_dp&th=1 I want to get a phone but I want to get a cheaper one online it doesn't say its not compatible but its...
merged
activated account and paid for first month. public mobile will not come up on iPhone 11. previous provider was Telus through work. how on earth do e get public mobile to come up? have been turning phone off and on to reboot for 24 hours
I just tried to purchase the $20 US roaming talk text package and checked my credit card and there are two pending payments for $22.60, can you please cancel one of them?
Need link to chat with customer service agent.
paid $35 on 18th, added $15 after, almost out of data? $50 for 2 days?
I currently have the old (very old) $120 3 month 12GB unlimited provincial talk / international text with LTE. I have several loyalty and other perks that drive my bill down to 30 and change. Will changing my plan reset any of those perks? The way I...
Hi there,I referraled a friend a few weeks ago and helped her active her SIM card. But she still can’t receive in coming calls. How can I help her to fix it? Please help. Thank you very much.
Why is my phone suddenly saying that I have an unregistered sim when I have been using it and paying my bill? What caused this to happen? I was able to fix this by turning my phone off then back on again, but don't want this to happen again. What'...
Hey I see you can upgrade to 4G -15GB for $40 in plan details on sign in page,is this correct?Also, if so any around a 4G special from 3G to smaller gig plans like a $30 -7GB deal, I only have $25-1GB plan and rarely need more so I wasn’t to go to $...
I have the $60 us plan, grandfathered.will my iPhone 13 still work properly in us after the end of the year. I understand most major players are changing from 3G. Will my phone go to LTE automatically?? Expect to be south for approx 3 months
Lost cell, Cant remember 4 diget access code so i cN stop autopayNeed to speak to customer service
I am new at Public and was wondering how active do you have to be at the forum to get into, lets say top 50%?
Hi, I recently joined PM and then ported over my phone number. I'm having an issue, as my phone calls are correctly showing up with my ported number, but my texts are still coming from my temporary PM number. Thus, my contacts are not recognizing my ...
Can’t see your new plan? Can’t see your up to date account info? Try this..as title says
I agreed to the SMS offer 15GB $40 Offer on SMS . My plan did not update at the renewal date 2 weeks later??
I set up automatic credit card payment. But my phone has been temporarily suspended because payment problem. I don't know what happen, how can figure out what's going on and Let my phone back to work? Thanks,
Changed to the new 4G/12 GB plan almost 2 weeks ago.On a brief call and noticed it said 3G. Should this concern me?iPhone 12
I changed Sim card to a different provider and am still getting charged by public
I have public mobile no 437xxxxxxx and I need accoun Edit by Dunkman: removed personal information from public forum
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