Used up minutes within month on my $15 month plan. Had over $23
somethiing credit in account. Texted me there was just 10 minutes on my
account left. Rushed to store put iin $10then next day all my texting
stops, no voice mail and phoning in my own t...
I got the bonus "one time "1gb. Is this a permanent bonus addon that
will be given each month and stays with the lifetime of my chosen plan?
Or is this a one time 1gb thing that once I use it, its gone forever.
That's all I want to know, thanks.
I have a Samsung A8 (2018). I don't have data on my plan. I searched
through the forum and set up a new APN for MMS only in the hopes of
removing the nag notification to sign into network. The settings are
correct as found many times in these forums....
At new cycle my data wasn’t renewed. Next day after the payment I
receive that message. a week later I’m out of data 5gb, which is
impossible. I look through the data usage history and it’s 2 gb max used
for today’s date. I need moderator’s help.
My plan expired... I decided rather than to renew the same i would
downgrade to a cheaper plan -which i did- however now, the money was
taken from my banck account and public shows it did not go through but
it shows on my banck account public was pai...
I thought I might share my most recent experience (today) with the fully
staffed customer service department of pm's parent company telus. Maybe
the complainers of the lack of customer service at pm can decide whether
a full service telecom company i...
If you're like me, you may have recently switched your mobile carrier to
Public Mobile along with your carrier-bought phone and have ended up
with a ton of your previous mobile operators branded bloatware, not to
mention hard-coded settings (in the m...
I've bought data with a voucher and charged it to my phone. Although I
got a message saying I successfully added it to my account, I can't use
data in any way. I'm getting a notification saying "sign in to network
public mobile". When I press it, I'm...
Hi, I have added a credit card to my account and am trying to make a
payment to add some credits to my account, but am getting this error:
Unable to process this transaction.Sorry, we are unable to verify your
credit card information, so this transac...
With $10 plan ,how many free incoming minutes do I get?Is it 50 free
outgoing AND incoming minutes in total i.e. whenever first 50 minutes
are consumed irrespective of whether its outgoing or incoming ,my
service will not work anymore?
Trying to figure out how to get my daughter's iPhone to send / receive
SMS messages when her data runs out. It worked fine on the $10 plan
(limited talk and text). Now on $15 plan (talk, text with 250mb bonus
data) it works while she has data and wif...
I activated a PM sim today and took the phone number I was given. At
home I used self serve to port over my old number. The result said
successful. On self serve it is showing the correct number ported, on my
phone it is showing the number I was give...
I've just activated my account a few hours ago and have been unable to
login. Password reset isn't working either, nor am I able to login to
create a support ticket (interval service errors). Looking for next
So, I had a credit card enabled in my account and changed it to the CIBC
visa debit card. It says my autopay is enabled and my plan expires
tonight. I tried to make a payment but it says"Unable to Process
TransactionSorry, your credit card was declin...
"Refer a friend and take $1 off your payment every 30 days for every
friend you refer for as long as they stay with us. Your friend will also
receive a one-time $10 credit!" Is this valid for online purchase or can
i buy sim from walmart and get the ...
I sent a money order to their office and it was confirmed by the mods
that they received it (in a private message) and signed upon delivery
(initials AC? along with a signature) on Monday with Canada Post
tracking number and now the mods inform me th...
Boujour, Cet après-midi j'ai envoyé 5 SMS et 3 d'entre eux ont été
compté pour 4 envoies chacun, donc je me retrouve avec 14 envoies débité
dans mon compte au lieu de 5. Je ne comprend pas !!! Christian