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How do I contact a agent on here

Carlduo613
Great Neighbour / Super Voisin

Can you guys please help me find a way to contact a agent through directly?

Send a message directly 

4 REPLIES 4

esjliv
Mayor / Maire

@Carlduo613 To find these methods yourself, you can use the “Get Help” section at the top of the screen above: https://www.publicmobile.ca/en/ns/get-help, and in the “Start your Search here” box type 'customer support' to get two methods to Contact a Customer Support Agent with Public Mobile.

hairbag1
Mayor / Maire

@Carlduo613 

the other 2 have provided direction to start process of contacting a Customer Support Agent...that could take a couple hours for them to respond.

While you wait, let us know what your concern is and maybe we can expedite an answer.

softech
Oracle
Oracle

@Carlduo613 mind to share your question, maybe we can help and provide answers faster

to contact agent Please message the to open ticket

Private message CS agent at 
**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there
 

Handy1
Mayor / Maire

@Carlduo613  Here’s how to message support directly 

  • while your already here and logged in the community

 

  • you can send a private message   To CS_Agents by clicking >>>>>>>>here.

 

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