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KatieF
Good Citizen / Bon Citoyen
since ‎05-24-2023
Thursday

User Statistics

  • 12 Posts
  • 0 Solutions
  • 6 Bravos Given
  • 16 Bravos Received

User Activity

What happens if I lose my phone

Thursday
Probably a dumb question but I don't know. Say I lost my phone or it was stolen, is there a way to lock the Sim card? It's a physical sum in my phone.Would I have to order a new sim from PM? Does this mean I would lose my number?I have a Galaxy S20 t...

Public Mobile Account Locked

07-23-2023
I've gotten about 10-15 of these messages in the past hour. I am able to log into my account...is this spam?

Overcharged when switching plans

07-15-2023
I just recently switched from an old plan to the new one offered for $39/month. I used to get charged every 3 months on the old plan.I was charged $108.08. What happened? Attaching my receipt. I'd like a refund and when I try to submit a ticket it gi...

Subscription Question

06-01-2023
Hi all,I have a question about my subscription. I believe it's grandfathered but not sure. Currently I have:$105/90 days1.5GB @ 3G speed/90 daysUnlimited canada-wide talk/textUnlimited international textI was checking plans out of the blue today (whe...

Coverage & Takeover?

05-24-2023
I've been a customer for 9 years. I heard that Telus will be buying PM out? Will anything change for existing customers?Also, has PM added any other countries to the coverage map? I think only CAN/US when I last checked.Thanks
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