Good Morning, I ported my 2 lines to Public Mobile yesterday. Just
wondering if I need to contact Zoomer Wireless for final billing or they
will sort it out.
My dad uses a PM plan, which is managed by me. He is out of the country
for 2 months and may not be able to receive the text for Free add on nor
will be able to send a YES reply to get this add on. Can you please help
me manually add this add on to h...
My account when I sign in says active. when I talk to an “agent” it’s
telling me her account was deactivated and I need a new SIM card? I
never deactivated her account so why is this an issue?
hi, the website is showing my data usage as 100%, but I don't think that
information is correct. I have downloaded the usage history and from the
beginning of the current cycle (November 11) I have consumed roughly
788.52MB, definitely not 1GB. I can...
i tried to port my number to another provider but Public mobile is still
holding my number. how can i get my number released from Public mobile
to another service provider
I have a new phone with a different carrier. But I want transfer my
phone number to the new carrier. But I want to keep my public mobile
plan and put a new phone on the plan and transfer my wife phone number
over. Is this possible to do?
I will be out of the country for few months I need to freeze my account
to keep my sim card and number but it seems to be impossible to speak
with anyone and there is no such option online. just the stupid boot
that keeps saying the same in a loop.
Hello, I am not satisfied with Public mobile service and I no longer
want to use it in December.However, I was charged a monthly payment on
30th November. Therefore I would like you to send a refund for the last
monthly payment to my credit card and ...
Hello everybody,wondering if anybody has an issue with their promo
cycle?Yesterday everything was showing correctly, but when I logged in
today it shows a Promo Cycle: 2/15My understanding is that it should
only be 1 cycle so far. Has anybody had thi...
My account was suspended. I uploaded the funds via credit card this
morning; and paid my due balance and my account is still suspended !
What is going on !
I currently still have a full free 500 minutes of international calling
addon from some free gift PM gave me a while ago. If PM does give us
more international minutes during the Christmas holidays, does this
stack on top of my currently existing add...
https://www.publicmobile.ca/en/on/holidayMore is Merrier with Public
Mobile Connect more with 2GB of free dataThe holidays are a time to make
and share memories. That's why we're offering 2GB of free data for all
Public Mobile customers. Chat more wi...
I moved ladtbyear from Ontario to BC, and want to change my phone number
to an area code 250 number. I want to select my own phone number, which
I have found to be available. How do I do this? When I try to change my
number, I only get computer gener...
I recently transferred to a different service provider but now I am
unable to log into my Public Mobile self serve account. I wanted to log
into ensure that my service is cancelled and that I will not be charged.
How can I check that my old service i...
How do we get in touch with a PM employee to inquire about loyalty
credits to our account? I also referred another person to PM and I
thought we were supposed to get that $5. off offer but didn't. Just have
a few questions for them. Thank you
I ported from Fido to Public. I received the SMS message, but I think I
responded YES just after 90 minutes. I have data, and can make outbound
calls, but I cant receive any calls. It goes straight to my Fido
voicemail..I think I need to retry the po...
The email linked to.my self serve account is no longer active. When I
reset my password I cannot sign in, had to create a new community
account (this one) so I can try to access account. Looking for help, the
chat bot keeps running me in circles with...
I am a new customer with Public Mobile.I activated my sim card and
bought a plan. But now I misplaced my sim card before I got to put it
into my phone. I have an extra public mobile sim card. How do i swap it
out? thanks in advance
1. Is the Google Pixel 7 Pro compatible with Public Mobile 4G plans? 2.
I can't get a clear answer online as to whether 5G phones can use 4G
plans. On the box of Google Pixel 7 Pro box, it says the phone must be
on a 5G network, but that seems not ri...
