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Not able to receive SMS to confirm acount

CarolineK
Great Neighbour / Super Voisin

I accidentally entered a Digit incorrect when requesting to transfer my phone number.  I can’t finish my account confirmation because I can’t receive the SMS, as it’s sending it to an incorrect number.  How do I update my phone number on my account to finish my setup and transfer?

1 REPLY 1

SourDude1234
Model Citizen / Citoyen Modèle

Hi, please contact an agent by messaging them using the link below. They will not respond immediately, please be logged in to your community account and monitor the mailbox icon on the top right, that’s where you will receive the response.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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