When I try to log in to make a purchase, I get an error saying "Error processing your request". Yes, I have tried incognito mode and I have tried another device. Is it just a temporary issue which everyone else is experiencing or is it just me?
Hi there @RogerPete,Unfortunately, as of right now, Public Mobile can not be used outside of Canada. When travelling internationally, you can rely on Wi-Fi or pick up a local sim card at your destination. Hope this helped.Regards,Abheer
If that doesn't work, please contact an agent using the link:https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437Make sure to monitor the envelope icon on the top right since that is where you will receive the respon...
Hi,To view your payments history, log in to your My Account, go to "Payments", click "Filters", then select "Custom" and select a custom date range from 2023.
Hi, instead of using the chatbot, use the following link instead to contact support. Ensure you’re logged in to this community account and monitor the envelope icon on the top right for the response. There should also be a chat icon here on the botto...
Hi, please use the following link to contact a support member for the unlock pin. Make sure to stay logged in and monitor the envelope icon on the top right. Thankshttps://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437...
