2 weeks ago
Someone stole my phone and I don't know my eversafe id it's all saved on my phone
@Ksup Is it an iPhone or Android? You may be able to wipe it through Apple or Google. It may take a while to get a response from Public Mobile customer service.
I'll try
@Ksup wrote:Someone stole my phone and I don't know my eversafe id it's all saved on my phone
Hello @Ksup
If your phone is unlocked, they can watch every move you make and lock you out. Best to reach a CD Agent and ask them to lock your account.
You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
