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Sim

JFL67
Great Neighbour / Super Voisin

I recently signed up and ordered a SIM card and it has not arrived. My current plan is due Monday for payment and I wish to pot over to Public before then. Is it possible to get an eSIM now? I didn’t think my phone had that capacity but it does otherwise I would have opted for that right away. 

1 REPLY 1

Chalupa_Batman
Mayor / Maire

Hello @JFL67 

To change it over to an eSIM, if your phone is eSIM compatible, you have to reach out to a CS Agent to change that option. Here's how.

You can submit  ticket by direct message:  

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage      

However, 

To get a new SIM card the fastest routes are these.

https://www.publicmobile.ca/en/bc/pick-up-SIM - Find a local store in your area.

Amazon - Here you can get it cheaper and maybe a few days wait $4.99

Need Help? Let's chat.