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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 71471 Views
  • 180 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 74269 Views
  • 180 replies
  • 32 Bravos

SMS Text From *611 To Remind Me To Pay

Hello,At around dinnertime today, I received an SMS, reminding me to pay by April whatever.To summarize it, it said that, if I had already paid or was using auto-pay, I should ignore the message.It's very important to me that I have the entire messag...

Martin by Legend
  • 6016 Views
  • 11 replies
  • 0 Bravos

"10 Apps to Help Execute the Perfect Prank"

Hey Community-goers,   Still looking for creative ideas on how to prank your buddy tomorrow? Well, you're in luck because you have these 10 fantastic apps to help you with that.   Which one is your favourite? "Dude, your car!" would be my pick. Those...

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Val_T by Retraité / Retired
  • 1510 Views
  • 3 replies
  • 0 Bravos

voice mail messages

Hi.  I am a Public mobile customer  who is  currrently abroad and will like to listen to my voice mail messages. How can I have access to my own voice mail when my phone no longer works overseas?Thank you. Best,Heng Ong

hengong by Good Citizen / Bon Citoyen
  • 3993 Views
  • 11 replies
  • 0 Bravos

Resolved! Public Mobile failed to port my number

On March 13th, I tried to activate the Public Mobile SIM I got in the mail. At the time I also opted to port my existing mobile number from Koodo. However, the credit card could not be verified (I think i might have made a mistake entering the addres...

leejoohy by Good Citizen / Bon Citoyen
  • 11312 Views
  • 27 replies
  • 0 Bravos

New Tri Punch Sims

So got a PM from PM asking if I was interested in testing out the new Tripunch sim. Saying yes as love to play with anything pertaining to cell phones I was expecting some dummy sims but actually got some actual activation sims.Thanks PM.I have given...

DK by Model Citizen / Citoyen Modèle
  • 5256 Views
  • 27 replies
  • 0 Bravos

Can't access my pm number.says invalid sim

I actually brought a new phone and Sim card in the month of June.was inactive after august so guess my phone is deactivated.How do I get it running. Can't call customer service or sign in using password.please help.

anto by Great Neighbour / Super Voisin
  • 1320 Views
  • 2 replies
  • 0 Bravos

download unsuccessful

I got a photo by email but can't download it even if I have lots of space for it on my phone. Why is this happening?

bigmamma by Great Neighbour / Super Voisin
  • 890 Views
  • 1 replies
  • 0 Bravos

Accès boîte vocale francaise, combien coûte?

Voici, je n'ai pas obtenu de réponse par courriel, donc je m'adresse à la communauté. Comment faire pour avoir accès à ma boîte vocale française de préférence et combien ce service coûte? Merci.

cmelomane1 by Good Citizen / Bon Citoyen
  • 3522 Views
  • 2 replies
  • 0 Bravos

Resolved! Text not working on new activation

I tranfered my number over to PM. Not did I get the wrong plan but I am not able to send or receive any text msg. I get notification that I must add this but it included in the plan. Email PM 4 times and no reply. What am I to do????

coreenaroger by Good Citizen / Bon Citoyen
  • 4204 Views
  • 12 replies
  • 0 Bravos

Online Banking

Online banking is the way that I pay most of my monthly bills.  It would be great if PM offered this service to us.  Any feedback?

I will on the trip

I will on the trip for March 31 to May 13, can I forzen my service?

Allansun by Great Neighbour / Super Voisin
  • 1569 Views
  • 3 replies
  • 0 Bravos

Resolved! How do rewards link to my self-serve account?

My apologies if this info is easily findable, I tried browsing the community but I can't seem to find it.So I have a seperate Community account and also a Self-Serve account for Public Mobile.So I'm wondering how rewards earned through the community ...

leejoohy by Good Citizen / Bon Citoyen
  • 4917 Views
  • 4 replies
  • 0 Bravos

international messaging

Hi i am unable to send international message. can anyone help me out.

MH by Great Neighbour / Super Voisin
  • 2389 Views
  • 8 replies
  • 0 Bravos

Please use Tags

I noticed that a lot of people create posts but do not use the Tags feature.  This is really important feature for other users to be able to help you get your message across and allow others with the same issue to find a thread relating to them.  Thi...

BetaKam by Great Citizen / Super Citoyen
  • 3076 Views
  • 7 replies
  • 3 Bravos

Why public mobile?

Dear public mobile. I have been without service for 6 weeks. I have sent three requests to have my sim card replaced.  The first never came. The second was the wrong size. The third that arrived today is also the wrong size. As a long time costumer, ...

not_happy by Great Neighbour / Super Voisin
  • 2221 Views
  • 9 replies
  • 0 Bravos
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