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akagw · 11-09-2016

After many days of waiting and some bumps and glitches along the way. I am happy to say Shazia_K took very good care of me today. I am all set up and they found a way to allow me to keep the number I set up through self-serve. Shazia_K took the time ...

akagw · 11-08-2016

For those unfamiliar with my situation, see summary below.

akagw · 11-07-2016

@Mary_M or anybody. I just got a text from PM saying my 'We're experiencing difficulties processing your request to move to Public Mobile and to use Contact Us' I also just sent a contact us email as was referenced in the text I just received from PM...

akagw · 11-04-2016

Just throwing this out there @Mary_M et al. Can we have some sort of general update on the numerous activation issues? It would be nice to know what is going on and have some timelines for when we can expect fixes, who to contact, if we should contac...

akagw · 11-10-2016

I know it's hard to hear but sit tight. They are working through a big backlog due to similar issues but they should get to you soon.

akagw · 11-09-2016

You usually can and pay a fee per each month of your remaining contract. As far as porting goes, as long as you don't cancel before porting you should be ok. Fido specific info can be found elsewhere in this Community.

akagw · 11-09-2016

I remember man. It's been a long road! Glad we're all straightened out! Took some doing and persistence but things should be smooth now. Now to re-convince all my potential referrals that everything will be alright if they switch!

akagw · 11-08-2016

When they say, 'otherwise, you'll be able to try it on your own in 30 days' i'm to assume they are working on it?

akagw · 11-08-2016

I have been misunderstanding a lot then. Also, I have been telling them that I am aware I can't do it myself again due to the 30 day rule. They seem to ignore that and try to do what I can do in self-serve with the same results. So in reality, I hav...

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Finally - all fixed thanks to Shazia_K

Told I can't be helped for 30 days -with images

JUST GOT A TEXT FROM PM NOW MY NEW NUMBER IS CANCELLED!!! -- HELP

General update on activation issues - MOD response?

Re: Porting issue

Re: Can I port my number if I still have 5 months left on my contract?

Re: Finally - all fixed thanks to Shazia_K

Re: Told I can't be helped for 30 days -with images

Re: Been told I can't be helped for 30 days - with images