Community

KirkK · 11-07-2016

TL:DR version: After approximately 72 hours, my activation failure (without porting a number) was resolved by a moderator. (Thanks to Saray_O.) There was no error on my part in registration/activation -- as no changes were required when my account...

KirkK · 11-06-2016

Too long didn't read (tl:dr) version: * In the interests of improving things from our (new customer) end, let's try to help the moderator situation temporarily by not tagging them in posts, and only directly privately message them. Perhaps this will...

KirkK · 11-06-2016

The general sticky which explains who the moderators are, how to contact them, and their hours of availability indicate that they should be available Saturday's and Sunday's from 9:30 am to 5:30 pm EST... ... but I've not seen a moderator posting s...

KirkK · 11-10-2016

@Hmm: Both links are needed, the one RockDaddy lists (for content to enclose when private messaging the moderators) and this one (which includes the moderators): http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about...

KirkK · 11-10-2016

@anpanman: Confused because you say you can receive calls from people but when people call it goes straight to voice-mail. So... you can't receive calls from people at Public Mobile? It sounds like your Rogers number port is not yet complete. It m...

KirkK · 11-09-2016

Just a totally facetious comment here:I guess the moral of the story is to not play around with your PUK. 

KirkK · 11-09-2016

@Rockdaddy22 Indeed. I'm noting your small 'p' president. As the ancient Chinese proverb (curse) goes, "May you live in interesting times."

KirkK · 11-09-2016

@akagw: Good to hear. I was co-contemporary with you back on Friday, and you were among the first that I saw had the same problem as I did.

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To all those currently waiting in 'Activation Failed' Purgatory: A Successful Resolution Story

The Sunday Moderator has left the building... (followup to Where are the Moderators?)

Where are the moderators? (48 hours after failed non-porting activation)

Re: To all those currently waiting in 'Activation Failed' Purgatory: A Successful Resolution Story

Re: Incoming calls go straight to Voicemail of old carrier

Re: PUK code needed ASAP

Re: To all those currently waiting in 'Activation Failed' Purgatory: A Successful Resolution Story

Re: Finally - all fixed thanks to Shazia_K