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2 days without incoming calls

joannasu
Good Citizen / Bon Citoyen
 
4 REPLIES 4

Mary_M
Retraité / Retired
Retraité / Retired

Hello @joannasu

 

The port has been completed 🙂 Please power cycle your phone; you should only receive calls on your new PM SIM card.

 

Cheers,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

Mary_M
Retraité / Retired
Retraité / Retired

Hello @joannasu

 

Please send me a private message including the required information via private message. Kindly refer to the link provided 🙂

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

Stormy
Model Citizen / Citoyen Modèle

Assuming it is a stuck/hung port, if you have an spare phone to use you can put the old SIM in it and use it to at least receive calls and texts while using your main phone with teh PM SIM in it for everything else.

 

Means carrying two phones around but at least you can get some benefit from the new plan until the port completes.

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