11-07-2016 09:39 AM - edited 01-04-2022 06:06 PM
11-09-2016 12:47 PM
Hello @joannasu
The port has been completed 🙂 Please power cycle your phone; you should only receive calls on your new PM SIM card.
Cheers,
Mary
11-09-2016 09:07 AM
Hello @joannasu
Please send me a private message including the required information via private message. Kindly refer to the link provided 🙂
Mary
11-07-2016 10:21 AM
Assuming it is a stuck/hung port, if you have an spare phone to use you can put the old SIM in it and use it to at least receive calls and texts while using your main phone with teh PM SIM in it for everything else.
Means carrying two phones around but at least you can get some benefit from the new plan until the port completes.
11-07-2016 09:40 AM