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Old plan cancelling

joannasu
Good Citizen / Bon Citoyen
When porting over to public mobile does my old plan carrier automatic get cancelled or do I have to call my plan carrier to cancel?
8 REPLIES 8

Rockdaddy22
Retired Oracle / Oracle Retraité
I would never call them, just test your old sim. If it doesn't work it's cancelled. No need to call

elle-so
Good Citizen / Bon Citoyen

When your port is successful, your old plan carrier will be automatically cancelled. But it's always good to call them after the port to see if your old plan is still active. This ensures you're not paying for the old plan. 

sm2016
Model Citizen / Citoyen Modèle

@CaNuCk07 only contact them AFTER you cancel. This is to protect them from "accidentally" releasing your phone number

Rockdaddy22
Retired Oracle / Oracle Retraité
If you owe them money, they'll contact you lol

CaNuCk07
Mayor / Maire

 Wouldn't hurt to contact them especially if you had any balance owing on a phone, just to be safe!

Rockdaddy22
Retired Oracle / Oracle Retraité
Absolutely do not cancel Bell yourself let Public Mobile take care of it all.

mimmo
Retired Oracle / Oracle Retraité

You might want need to contact them after thr port is done to ensure they prorate your final bill. It took me 4 months for bell to finally issue my final invoice, and adjust  my invoice.

ShawnC13
Oracle
Oracle

It will automatically be cancelled.  No need to contact them

 


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