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elle-so · 10-14-2017

Hi, I was wondering how the US Data Roaming Add-On works. Currently, I have $0 available funds on my account. How do I add funds, and what is the "two-step" process like? I am traveling to the states in November, and would like to know how to activ...

elle-so · 01-03-2017

Hi, I have the fall promo plan from PM, and my calls, text messages, and data seem to be working. But when I try to send picture messages, it says "not delivered", even when I have my data on. Does anyone know how to fix this? I have an iPhone 6. Th...

elle-so · 12-16-2016

I have posted on here last week about my frequent dropped calls issue. I have tried to privately message multiple PM Moderators, and have gotten no responses. I even tried to email PM and have not gotten a response either. I am very disappointed in P...

elle-so · 12-09-2016

I have switched over to PM from Rogers for about a month now, and I have experienced that my calls drop very frequently. I have no problems in these places when I was with Rogers. A few minutes into the call, the call ends and it says "call failure" ...

elle-so · 11-05-2016

I was previously with Rogers before I made the switch to PM. When I try to use my data with PM, it is mostly on 3G even though the LTE option on my iPhone 6 is turned on. In areas where I have gotten LTE with Rogers, it is still 3G connection when I ...

elle-so · 01-04-2017

@ajanda thanks for the reply! Do you happen to know how to access the MMS APN settings on the iPhone using ios8+?

elle-so · 12-16-2016

@mimmo sorry! I made a mistake in typing my response. I meant it almost never happened.

elle-so · 12-16-2016

@Rockdaddy22 I do not have access to another phone right now, but I will try that next! I was with Rogers a month ago before the fall promo, and almost never had issues with this.

elle-so · 12-16-2016

@will13am thanks for the response! When it happens, my signal strength is still full, but I noticed I cannot make calls for about 30 seconds after a dropped call. I was with rogers previously, and this almost never happened.

elle-so · 12-16-2016

@mimmo thank you for the response! I am in the Hamilton (Ontario) and Toronto area, and it has been happening with multiple people, and at different locations. I do not believe it is my phone issue, as I was with Rogers a month ago before the fall pr...

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User Statistics

User Activity

US Data Roaming Add-On

Cannot Send Picture Messages

No Help from PM

Frequent Dropped Calls

Mainly on 3G on iPhone 6

Re: Cannot Send Picture Messages

Re: No Help from PM

Re: No Help from PM

Re: No Help from PM

Re: No Help from PM