Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
hi my name is Eunhee.my phone No. is ******.I am having trouble with payment. I forgot security question answer. Please advise this issue. my phone service is disconnected now.
I am unable to login into my account, If I try it twice it locks me out. If i try to ask for password reset it locks my account. If I ask for customer service it sends me to these communities. If I call *611 there is no option of a live customer agen...
Hi people, We lost a phone with a public mobile sim card. I had not set up the self serve account on that phone. How can that one be cancelled and a new one issued? I have all the paper work. Thanks.
I need to log in to my self serve but I get an error that login has been disabled. It's not giving me the option to change anything. Here's the error message: ForgotPassword/LoginUnsuccessfulUser_LoginDisabled I need to make a payment asap.
Can I use Public Mobile in the US. Is the a US plan?
How Do I update my phone plan
Why doesn’t public mobile have an app ?
My PM plan includes unlimited talk within Canada, but when I called New Brunswick (1-603-733-xxxx), I lost service after 10 minutes. When I tried to recall, a message said that I had used up my allowable minutes, so was unable to reconnect with my pa...
When trying to add money to my account this message comes up for past 2 months. Tried SIM in different phone still happens. Is SIM faulty? Tried the 1-877# from a different phone and added funds but this month got error message there that site is u...
Any free codes?
May 15th 2021 this was in news. Is this true?
Can I change my phone plan before my old one expires so that I can have better data usage?
I am unable to port my number from public mobile as i am not receiving any text. And they don't have a customer care number (which sucks) how can i contact these people
Has anyone recently successfully transferred an existing phone number from Petro Canada Mobility to Public Mobile? I am stuck on step 2 because Petro Canada is not listed as an old service provider. It will not let me enter my phone's IMEI number or ...
I'm in the process of activating. All details are inputted. Step 1 and 2 got a green check and are fine, STEP 3 PLAN "LINKING PLAN TO ACCOUNT" is just spinning and spining and going nowhere for 10 mins now. What do I do? Thanks.
I have a 3GB Promo in my plan but I only seem to be able to use 1GB each month??
Hi Public Community Members! I just switched from Virgin Mobile to Public and I noticed certain numbers I call which Virgin classified as "local calls" are now classified as "long-distance calls" by Public. Is this normal? Has anyone else had similar...
I switched to a new credit card and every time I try to enter the number and address I get a message at the top of the page that says my card supplier is the one denying this request, but I've spoken to them on the phone about this issue and they've ...
I have set up an email incorrectly for my friends account. How can I correct it. I can’t get an email from that account to correct the email or password
Kids phones frozen. Looking for real life person to help. Unable to log in.
Been trying to phone the toll free numbers for an airline that I need to contact, and keep getting the 6um1 number is not available on calling. I can phone long distance in Canada just fine and I even have international minutes for outgoing calls as ...
I have balance 35 but due date is tomorrow and my. Data will. Send soon how to do the recharge????
I pay 40 bucks a month for the 5 go data now I added an add on for international call my dad wanted to call Poland? Did the add on go to my data? Because it tells me I have 6 gb... I wanted international calling add on I paid for that and clicked on ...
Hi, looking into upgrading my old phone and would like to purchase the Samsung A52 5G. Anyone know if it is compatible with Public Mobile? Thanks in advance!
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