yesterday
Hello
i am trying to activate a new plan, - does not send the code to the email. i have tried with a few diff emails and still does not work.
please help
Solved! Go to Solution.
thank you everyone ! - seems you must have the APP on the device you want to activate !! this should be listed as a step LOL !!!
@Hockey_mom23 I would start over. Create a new email again. Download the public mobile app to his phone and start over.
@Hockey_mom23 Did you set up the account with one of the different emails, it should be different from the one on your account?
I am trying to set up a new account for my son, so its a total new account
@Hockey_mom23 Based on past posts you aren't new to Public Mobile. So are you trying to change plan or activate a second one?
@Hockey_mom23 do you downloaded the Public Mobile App, followed the directions snd it's not working?
Check your spam files in email to see if code went there.
