Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Does this phone UMIDIGI G1 Max phone works with public mobile network?
Good afternoonLooking into this plan. When I look at the main Public mobile page I see the notation for "the fine print" labeled as '++'. This fine print indicates that the plan is applicable for use in the US and Canada - texting, calling and data...
Hi, I Purchased Canada a 30 GB Data add-on. I see they don't roll over month to month any more. This is not good. After the purchase, I only realize now Its that it's only good for 30 days? Need to have it reimbursed, as this amount of Data is not n...
Paid for roaming and its not working
Why am I unable to port over my old Telus number to Public Mobile?
A family member has lost his phone. Auto-pay was set up for that account using my credit card. I want to cancel auto-pay.When I try to log into his account, the 2FA sends a text to the lost phone. Thus I can't get into the account to cancel auto-pay....
UPDATE: After 7 months of waiting I finally received a software update today that enabled VoLTE!ORIGINAL POST: I requested to get VoLTE turned on for my Samsung S20 Ultra because I know the handset supports it and I know that both Telus and Koodo pro...
Can I switch add to correct one or get a refund accidentally bought us roaming when needed to buy extra data
I can't do phone calls and I don't have data
How can I get PM to back up add-ons that were purchased with Rewards points? - I purchased add-ons twice in error not realizing the original purchase through rewards points takes 24 hours to show up on the account and to properly function. I thought...
Hi there, Several people have not been able to contact me through my cell phone number. They receive different messages mostly that I am not available. Yesterday, there was a family emergency and I could not be reached. This should not have happened...
I paid 185.00 to set up an account for a friend on my mastercard. Because the phone couldn't use an e Sim it kept telling me to get support and wouldn't allow me to use a regular Sim after that, which was already installed. I spent 3 morninge and w...
I can't seem to talk to a real person. Please help
how do I find my account #?
Why one of my friends see my older (previous) phone number when I am sending him SMS?
when I check for my voice messages her voice is so quiet I can’t here her. How to increase her volume?
I recently got a Virgin Plus SIM and I am currently trying to port my old number from Public Mobile to Virgin Plus. I have been trying to do this for the past 3 weeks without success and I have talked to multiple customer service representatives from...
I made a purchase for new SIM card but didn't receive confirmation email for my purchase. The amount has been charged on my credit card. How do I verify if my purchase has gone through?
I am trying to buy $15/month plan, but its not giving me any option to buy the physical SIM card.
I purchased unlimited message and talk in the USA. But I cannot make or receive calls. I can received text message@CS_Agent
What happens to the $ in my current plan.
inappropriate comments removed. Also, I can't make it so that you have to make a new account.
I require that public resubmit request to lucky mobile port in number.... customer service please note ..timed out and needs resubmitted
How exactly are you supposed to pay an upcoming bill in advance? I can login, look at my account, check usage history etc. etc. But I cannot for the life of me figure out how to pay my upcoming monthly bill without having the previous bill expire. I....
Hi, I would like to port my number over to Public Mobile from Rogers. Please advise how to proceed. Thanks
I Just signed up today be my eSIM won’t activate.
Hi I switched my provider from public mobile to Rogers last week, keeping my old public mobile phone#, just transferring it over. I have tried logging into my PM account to cancel my services but I’m totally locked out and my account seems to be dele...
Hi There,I recently purchased a Umidigi D3 Max phone. When I call people, I can hear them clearly but they cannot hear ME clearly. I am told my voice sounds distorted or I am hard to hear as if the volume is turned down. I am using the same SIM ca...
| User | Bravos Count |
|---|---|
| 403 | |
| 260 | |
| 235 | |
| 193 | |
| 187 | |
| 130 | |
| 94 | |
| 91 |
