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My data did not reset after my billing cycle and it has been 5 days I still cannot turn on my data. I don't understand and public mobile help team is so hard to reach I don't know what to do.

mahmoudesse by Great Neighbour / Super Voisin
  • 4 replies
  • 0 Bravos


My device Huawei p8 GRA-UL00 is compitible with PUBLIC, but it can not talk. It works on iphone 6plus.

ANGILE01 by Great Neighbour / Super Voisin
  • 4 replies
  • 0 Bravos

locked port

Hi, new to this, but read about getting help for a locked port with a new service....any help would be appreciated!

kbc99 by Great Neighbour / Super Voisin
  • 4 replies
  • 0 Bravos

Intermittent Problems Making Phone Calls

I've been a Public Mobile user for about a year, and there are 3 other PM phone lines in my household. Always been happy with the service. The past few days we've been experiencing really spotty service both at home and nearby. Lots of issues with ou...

ipk2 by Great Neighbour / Super Voisin
  • 6 replies
  • 0 Bravos

Credit Card Switch

Hello, I have recently gotten a new credit card and I want to switch it over to pay from my new one. How do I change this? Emma

emmak2002 by Great Neighbour / Super Voisin
  • 4 replies
  • 0 Bravos

Resolved! Lock my F1 screen

I have the Umidigi F1 and I need to lock it because I keep surfing the internet or putting it in Airplane Mode when it's in my pocket but I can't figure out how to lock the screen can anybody help me?

carlaspapa by Town Hero / Héro de la Ville
  • 7 replies
  • 0 Bravos

New phone

My husband broke his phone. We are trying to use a different phone with his SIM card on Public

grannyhp by Good Citizen / Bon Citoyen
  • 16 replies
  • 0 Bravos

messaging not working when i reached data limit

i reached the max data limit for the month so i could not longer browse etc but my text messages would not send either. Are they related? i have unlimited texting? Surely the two are not attached. this was text messaging with no pictures etc just wor...

hawkella by Great Neighbour / Super Voisin
  • 8 replies
  • 0 Bravos

Resolved! Data add-on not showing on my account

Today, I have purchased 1 GB add-on and I paid through my debit card. The payment processed and it was even debited from my bank account, but it was not showing on my public mobile account and I could not use the data. Can anyone please tell me how t...


Why it suddenly stop working yesterday?

serge2k by Great Neighbour / Super Voisin
  • 3 replies
  • 0 Bravos


Does anyone actually get these and if so how much time are you spending here ?

MMS not working

I would like to know why both phones that I have with Public Mobile, have stopped sending MMS pictures. -We do pay for the service: Public Mobile $25.00 X2, per month. -It was working directly after Public Mobile had been initiated, for a few days. -...

Jway by Great Neighbour / Super Voisin
  • 9 replies
  • 0 Bravos

new to me phone

so i got a new to me phone and put my sim card from my old phone into it. it wont recognize it. my gf is with public mobile as well and we tried it with her sim card and worked just fine. so now i have a new sim card but dont know how to activate or ...

Kyle1975 by Great Neighbour / Super Voisin
  • 9 replies
  • 0 Bravos

Plan expired after just setting up new account

Hi i just activated a new sim card for my girl friend and added to that activation a 40$ plan . Problem is that when i enter the account to see her usage and all her things it says plan expired even if i just activated it a few days before its not th...

Reported calls from my number that I have not made

This is probably a question/concern for the moderators to look into, but has anyone else gotten calls from numbers you've never dialed claiming that your number has called them first? I've had this happen twice in the past week now. I did transfer my...

dcamp2010 by Great Neighbour / Super Voisin
  • 5 replies
  • 0 Bravos

Phone calls

Hi there, I recently switched to the current promotion $35 for 2GB. This plan includes unlimited talk but I just tried to make a 1-800 call and a PM message tells me talk is not included and to go to Self Serve. This is ridiculous... how do I make a ...

ca by Good Citizen / Bon Citoyen
  • 4 replies
  • 0 Bravos

Resolved! Amazon and Community Rewards

Hi, my friend is planning to use my code to join public and I was just wondering if amazon is the best place to purchase a sim card? I think that's what I did a year agoSecond question, how do community rewards work? How much do you need to contribut...

Resolved! SIM hasn't arrived in mail

On 07/03/2020 I got confirmation "Your order is on the way to you." but I have not received it yet and it is now 07/20/2020 Please assist. I used the chat bot, it set up submitting a ticket but I can't get past the Verify step without an account (it ...

Topazfalcon by Great Neighbour / Super Voisin
  • 9 replies
  • 0 Bravos


I changed my plan from 50 to 25 now I can’t make calls , keep saying. I should ad on cause I don’t have long distance but the number is local

Ikeugo by Great Neighbour / Super Voisin
  • 6 replies
  • 1 Bravos