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I forgot my email address to login and don't have access to the email anymore

RobertAPaul
Great Neighbour / Super Voisin

Can I provide you my number, and can you add this email address to the account?

2 REPLIES 2

Teo0321
Model Citizen / Citoyen Modèle

Hi @RobertAPaul,

You can submit a ticket to a customer support agent using this link: CS Ticket Submission. Explain your situation; they should be able to help you.

Note that they are currently overwhelmed by all of the Black Friday tickets, so it may take up to 48 hours to get a response. Be patient.

Also, take care not to share any personal information here, as the forum is public, and you might expose your personal information.

Best of luck!

hTideGnow
Mayor / Maire

HI @RobertAPaul 

yes, you can, BUT not here in the Community.  You need to work with agent using private mesage

please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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