11-27-2023 05:05 PM
Can I provide you my number, and can you add this email address to the account?
11-27-2023 05:16 PM
Hi @RobertAPaul,
You can submit a ticket to a customer support agent using this link: CS Ticket Submission. Explain your situation; they should be able to help you.
Note that they are currently overwhelmed by all of the Black Friday tickets, so it may take up to 48 hours to get a response. Be patient.
Also, take care not to share any personal information here, as the forum is public, and you might expose your personal information.
Best of luck!
11-27-2023 05:06 PM
HI @RobertAPaul
yes, you can, BUT not here in the Community. You need to work with agent using private mesage
please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437