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Mel30
Great Neighbour / Super Voisin

I have 2 accounts with public mobile. One is for my girlfriend under the email address The other account that I can’t access has an email address which isn’t available anymore with the phone number

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Mel30 yes, the 2nd account will be with a different email.  PM support agent can help to sort it out.  You can  submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Yummy
Mayor / Maire

Please REMOVE personal info from public forum!! ASAP

To access PM account email does not have to be active. It is just log in ID. To receive confirmation code from PM to log in select SMS if code goes to email and then change email.
Account has to be active in order to receive SMS from PM.

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