02-03-2025 03:33 PM
I dont have access to the old phone and the esim anymore. I cannot login since I can't receive the sms needed
Solved! Go to Solution.
02-03-2025 03:42 PM
It doesn't give me the option, the only one I see is resend code.
@Ola95 When you try to log in and get to where you enter the code, select "didn't get the code" and there should be an email option.
02-03-2025 03:38 PM
Hey there, if you dont have the phone/sim and also cannot log in, i suggest you message a PM Customer service agent and request they close the account for you, you can message them here:https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
