Hi @barbiedoll,To re-activate your Public Mobile account and sign up for a monthly plan, you can follow these steps:Log in to your Self-Serve account on the Public Mobile website.In the Overview tab, look for options related to plan selection or acti...
Hey @Mel_Mau,Yeah, that is currently the only option to contact them. If you have already contacted them, they should get back within 24 hours. Feel free to send a follow-up, mentioning escalation.Hope this provides some context!