Attempted to transfer number 2 days ago. I have replied YES to previous provider to transfer (chat-r)
Got a text from Public Mobile that my ESN/MEID is incorrect, and someone would contact me.
But I haven't received any calls yet.
Chatbot made me make a ticket yesterday, but no response yet either.
question is if you can make calls and if the sim connects to PM network
if you cannot make outbound calls , it is a setup issue, please submit a ticket with CS Agent here:
If you can make outbound and just not inbound, please reboot the phone once and test. If still fails, call the porting support team, I will send you the number to porting support team. Please check your community inbox