switching to PM when not the account holder of other carrier

[Checkk]

Looking to switch from Videotron problem is my mom is the account holder there and she has recently passed away. I would like to keep my number.  Is it possible to sign up and do number transfer for PM as normal? Do I need to go talk to Videotron first? Thanks for any help.

[BKNS27]

@Checkk 

You only need the SIM that you are porting over to PM so just leave your SIM in your phone. If you are closing her account then you don’t need to use her SIM.

Remember to use your VT account number rather than using the IMEI of the phone for a smoother porting. Members had issues using the IMEI.

[Checkk]

Sorry don't think I explained it well. She was the sole name on the Videotron account but there is two numbers. Hers and mine. I want to transfer my number over to PM, before talking to VT and informing them of her passing. Would I still need to put her sim in my phone? Thanks

[BKNS27]

@Checkk 

Make sure her account is still active with Videotron and you have her old SIM.

You need to put her SIM in your phone and wait for the text confirming with YES you are porting her number over to PM within the 90 minutes.

The old SIM will continue to work for about 2 hours and it stops working. You can switch to the PM SIM.

[hTideGnow]

HI @Checkk 

Yes, you can switch to PM even the account hold name different when you setup here.  PM is prepaid, so, they don't do account check or so.  Make sure the Videotron account is active, get the account number and you can activate here with porting.  Make sure you use the PM app to subsribe and  get a friend code to save $10 one time as well

[slusagm]

sorry for your lost

and yes, possible to keep the number and move here.  All PM needs is the account number and phone number