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Service stopped and now I’m locked out of my account

Need my phone!!!

How come I can't do something as simple as pay my bill? I need my phone!!I don't get why I can't pay my bill to activate my phone. Now I need to wait for someone to come on the community?This is ridiculous! I just want to pay!!!! 

Imessage setting keeps turning without being activated

Iphone XR: recently i got this problem: Imessage setting keeps turning without being activated in my phone even though I tried to activate it. I can't send / receive Imessages.I contacted Apple and they said maybe the network provider problem.Thanks.

I need help now I’m getting mad

I need help and this is starting to piss me off I ran over my phone and got a new one but I had an eSIM and I’m locked out of everything cause I can’t verify anything cause I don’t have the phone number 

Puk code need help

Need the Puk code 

Transfer Request

I need a new transfer request, as mine has expired.

eSIM

Hi, I just registered with public mobile and transferred my phone number from a different carrier.  I received a notice that eSIM did not work and to contact Customer service agent.  I checked that eSIM would work with my phone prior to the number tr...

Regarding eSIM

Recently I have switched from virgin to public. I got an eSIM, but unfortunately I couldn’t get any signal, I do get text messages but I don’t get any call. It’s so strange to me ,can anyone one help me out . Thanks

Trying to get information.

I have a PEI public mobile number. I’m in Reno on business. I bought the Canada-US 50 GB plan. When I bought it, it now says Canada only. So I bought the Canada-US plan again.But now it still doesn't work. How can I get help setting this up right or ...

Incoming calls going straight to voicemail

A few times already a friend mentioned he called me the other day but i didn't pick up and the call went straight to voicemail, i checked my logs and there were no calls on my end. Is this happening to anyone else?

Referrals missing from My Account

Up until recently, I had 3 active referrals (for which I was receiving points) listed on my account. On Monday, I referred 2 others. Now, I can't see any of the 5 active referrals on my account. I opened a Support ticket yesterday and they could not ...

over charge

I change my plan on July 7 before my billing cycle to 34 dollars plan but public mobile over charge me

wifi calling

Just signed up with Public Mobile recently. Found out that I could not use wifi calling. The reception in our area is not good to begin with, but today is exceptionally bad. Both my wife and I cannot make phone calls. Even texting is not working. Sor...

Pin number

Hi I forgot my pin number , how can I retrieve it?

Pixel watch 2 LTE

Is it possible to connect my pixel watch LTE to my public mobile account?If yes, what is the process.I understand it the watch comes with esim already but needs to be connected to my mobile phone number.

Duplicate payment

I signed up in June and paid $38.08 on June 08 and again June 14. How do I get the duplicate payment reversed??  Thanks

Made the wrong Add-on purchase

I inadvertently bought a Canada Data Add-on instead of a US add-on . How do i get a refund!

Permanence

I would like to know if I can hire a monthly plan for only a month or if I have to stay in it for more time. 

Transfer eSIM to another device

I just activated my eSIM when I switched from other network provider to Public Mobile. When I activated the subscription and eSIM, I did it from my iPad, should have been with iPhone. How can I transfer my eSIM from iPad to iPhone?

How do I get back my original username?

My username was "DrSaxMusic" but when I went to put that into a new screen, it said that name was already taken.The system gave me "DrSaxMusic1" but I want my old name back.

Change my phone number?

Port issue?

Hi, My wife recently signed up with an esim on her new S24. She was assigned a new number 555-555-5555 (example). The following day we ported her number over from her old phone. All appears to have went well porting over her number (settings on phone...

Can receive texts messages but can't send them

I can receive text/picture messages, I can send pictures messages but can't send text messages. Anyone else experience this and have a solution? ( I have contacted support and am waiting for their engineers to get back to me. )

Network issue in Guelph Ontario

The phone shows signal but calls and messages not being received. Same happened yesterday in downtown Toronto. Had full signal and 5G. But internet and calls did not work. Even after restart. Anyone else facing the same issue?

unable to update credit card info.