11-24-2024 07:22 PM - last edited on 11-25-2024 12:46 AM by computergeek541
Received a referral from friend and it did not work while subscribing new to PM…thanks
Solved! Go to Solution.
11-24-2024 10:05 PM
When I signed up yesterday, the referral code field was greeted out. I noticed a code below the referral field that looked like referral code, with an 'x' next to it. I tapped on the 'x' which made the code disappear, the referral field was no longer greyed-out and I was able to fill in another member's referral code.
It might be too late if you've already registered, but hopefully this helps someone going forward.
11-24-2024 07:24 PM
hi @BKKC
the $10 is not an instant deduction during activation
The $10 is a credit and will be added to your account within 72 hours of the activation Please wait 3 days and check again
if it is not there, you can ask Pm support to check.
submit a ticket with CS Agent using Chatbot here:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
11-24-2024 07:24 PM
@BKKC The one time $10 credit will appear in your account available funds with in 72 hours after activation , if it’s been more then 3 days and not there message support to apply it for you
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
11-24-2024 07:23 PM
what not work? you got an error ?
if not error, then it is good. They add the $10 into the new subscriber's My Account after, within 72 hours as a credit