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Referral from friend did not work

BKKC
Great Neighbour / Super Voisin

Received a referral from friend and it did not work while subscribing new to PM…thanks

4 REPLIES 4

MadDog927
Great Neighbour / Super Voisin

When I signed up yesterday, the referral code field was greeted out. I noticed a code below the referral field that looked like referral code, with an 'x' next to it. I tapped on the 'x' which made the code disappear, the referral field was no longer greyed-out and I was able to fill in another member's referral code.

It might be too late if you've already registered, but hopefully this helps someone going forward.

hTideGnow
Mayor / Maire

hi @BKKC 

the $10 is not an instant deduction during activation

The $10 is a credit and will be added to your account within 72 hours of the activation  Please wait 3 days and check again

if it is not there, you can ask Pm support to check.  

 submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  

If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage      

Handy1
Mayor / Maire

@BKKC  The one time $10 credit will appear in your account available funds with in 72 hours after activation , if it’s been more then 3 days and not there message support to apply it for you 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

slusagm
Mayor / Maire

what not work? you got an error ? 

if not error, then it is good.  They add the $10  into the new subscriber's My Account after, within 72 hours as a credit

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