Returning to pm

[Nvhtdhesitefdwe]

I am a former PM customer.  I would like to return and use my old pm account but using a friend referral code.  How do I do this? 

[slusagm]

Yes.  But you will need to ask PM to help.  

 Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

[Nvhtdhesitefdwe]

Is there a way I can delete the old pm account so I can reuse the email to create a new account?  

[slusagm]

You can subscribe as a new account with a NEW PM sim card and use a friend code 

If your number is now with another company, you will choose to port in your phone number

[Yummy]

You cannot reuse your old account as if you ported out your phone number OR you did not renew service for longer than 90 days your account is Closed forever.

To join again PM you would need new (e)SIM, new email, download an app, and proceed with opening brand new account.
If you wan to keep your current number (if you have mobile service with somebody else) you can transfer number after you confirm PM service is active and provides all features you signed for.