11-24-2024 05:57 PM
No Service Changed subscription now web say cannot process payment at this time. What are my options?
11-24-2024 06:47 PM
hi @coco1957
reboot the phone once more time, try Reset All networks
if still fails, try the sim in another phone
Last, you need support to help, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
11-24-2024 06:02 PM
use your cell and dial 611 to hear current plan status. Rebooting helps sometimes too.
11-24-2024 06:00 PM
@coco1957 Login using an incognito/private browsing window. Make sure no payment or plan change went through. Then try paying again. Please note that you can schedule a plan change to take affect dueing your next renewal.
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