Referral Code Not Reflecting on Bill

[Belt]

Hi all,

I used a referral code to sign up, but it doesn't show any discount or anything like that in my account. Pretty sure I was supposed to get a discount with my referral code.

[BKNS27]

@Belt 

Also check with the person you got the referral code from if they gotten a text from PM indicating: “Cha-ching! You just added to your Refer a Friend Reward-way to go! Keep referring to earn more. View your Reward account.”

If they did then you will receive it to apply on your next renewal date.

[hTideGnow]

hi @Belt 

the $10 is not an instant deduction during activation

The $10 is a credit and will be added to your account within 72 hours of the activation  Please wait 3 days and check again

if it is not there, you can ask Pm support to check.  

 submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  

If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage