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Can't send or receive text messages

Picture Messages not working

Good morning, my picture messages are not sending. I have restarted my phone and then I went in to check my APN settings. When i go Settings--Cellular--Cellular Data Network--there is only information for the Personal Hot Spot. I can't find any of th...

Text not working

Just switched to PM. 6hrs. Phone calls are working fine but send and receive texts are not working.

Texting

Made the switch to public yesterday but texting isn't working? Everything else is anyone know how to fix it ?

Reward

Hi, can someone tell me about Public Points reward?Please I really don't understand well.Thanks 

No service SIM card not detected

I have been almost one week without service and have submitted two tickets each one indicating I would receive a response.  I have not received a response.  What do I now have to do to resolve my issue?

Text messages

Just joined public mobile. I thought everything went well , imported my old number but I can’t send or receive text messages

voicemail not working

I recently ported my number over to Public and my voicemail is not working.  I recorded my personal greeting and activated it, but when calls come in, no voicemail available, just a busy tone

Old account moving to new point system - did not authorize this action

Hello,It seems my old reward system is being forcefully moved to the new point system. I did not agree to this change at all. I was very careful in the past to avoid it but it seems my choice has been ignored and is being processed for the new point ...

Accessing My Account

Hello,I'm a public mobile customer, I'm trying to get my account number but when I log into the app with my email, it's showing me my name but it's asking me to subscribe to a plan? Why is that? How can I skip all that to manage my account?

How to I get prior phone/text records from prior account

How do I get prior phone/text records from a prior account?It is an urgent and timely matter.Thank you. 

Travel to the Dominican Republic

Going to the Dominican Republic next week and we have 3 cell phones with Public Mobile. I know they don’t offer add ins for the DR but I have a few questions? 1. do I need to do anything to not be charged roaming etc.. 2. If I get a Dominican eSIM ca...

Payment

Hi is there any way  you can get the sim # if u have my IMEI # as I can’t access my account and you toook a payment of 29.90 off my card is there anyway to track it 

Help

I wanna to block my cell phone and deactivate it

I lost my sim

Can you please send me another one to my house4xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx  edited by comptuergeek541:  removed mailing address

Send and receive message Problem

 hello ，i just change to Public mobile， i got sent message problem in a few days ， i Can't get any code from my phone number. it stuck， and also when i send the message， No one can get my message，how can i fix it ？ if is bussiness time it is really t...

Account loading very slow

I’ve always used my desktop to check my account activities. It is very slow loading the pages.  I got fed up with it.  Today I decided to use my cell phone to check my account history   To my surprise, it was fast. I can’t believe it took me this lon...