Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi , I am going for long holiday to UK. How can I roaming my public mobile SIM card in UK. Because some of my Otp will come in this number.
I am not getting any data since my plan got activated 2 days back. It shows LTE but I am unable to connect to anything. Does anyone know what can be the issue?
Son is locked out of his account. Number has been ported successfully according to the port team. But he is still unable to make or receive phone calls. Port team says I need Public Mobile tech support. Is there a phone number for them?
During Black Friday I made a number of unsuccessful attempts to sign up. This resulted in THREE $38.42 charges on my credit cards (three charges between two cards attempting to get the plan working). I finally got the plan to activate with a separate...
how do get in contact with cs_agent? I've just subscribed to public mobile and can not get full access to complete the porting and activation of my phone because the access code is being sent to my phone in which I already cancelled when Koodo text m...
I've just bumped into an issue that I've never faced before: I currently have two e-SIMs on my phone and i now want to convert one of them back to a Physical SIM Card so I can use the line In another phone. I've signed into the Self Serve Portal of t...
My 88 yrs old friend got stuck with payment. Service went off. He needs for for emergency... The only way to get back to the account is text verification. Of course the phone is not working so no text.. Looping into nowhere... Best part is - NOBODY...
Hello,I paid for a new Public Mobile plan, as well as a SIM Card. I received my SIM card the other day and I tried to log-in today to activate my SIM card. However, upon logging into my account, it said, "Complete Activation," and is trying to make m...
I got a new phone, bought a new eSim, and then returned that new phone. Now I am back to my old phone, but the eSim won't work..... thoughts?
I want to apply my referral code and get $10 off for the bill. Thanks.
How long does it take for a service agent to response to an assigned ticket?My wife and I submitted a ticket since Nov 27th, still havent heard anything from anyone.
Tried to pay with new credit card but it won't let me update info
I switched to public for the black Friday deal. After porting over my number successfully and inserting the new public Mobile Sim the Sim was not detected. I tried it on multiple phones, none worked. I ordered another Sim, activated it and the same i...
Hi, last week I ported from Rogers. I got the 'Welcome to Public Mobile" text message, and texted YES when Rogers asked to transfer my number. I thought this would finalize the transfer, but I called Rogers today and they told me my line was still ac...
Hello, I just signed on to the 90 subscription and was not given a chance to port my number over from Koodo.Does the 90 day subscrition not let you port your number over? If not, this is not the type of plan I was looking for and would like to cancel...
On Oct 16 is spoke with a CS_Agent who made sure my account (145$ for 3 months) have US/CAN service. So here I am in the US with no access to text or phone. The messages with CS_Agent aren’t coming up, even though they are in my email. I love t...
So every time I make a call the call drops after 3-4 minutes and hear I a beep just before the line cuts. This has never happened before and now all of sudden it’s happening every time today. Don’t know what’s going on but is there some kind of solut...
I would like refund for the unused funds in my account. I have read the policy on no refunds but I also was not getting the service I paid for which was supposed to be 5G. Most of the time the service was on LTE & even when it was on 5G it was grot...
Is there a way to get your Receipt Emailed to you every month after your Pre-Authorized Automatic Payment has been made?I remember the days when we used to get Text Messsges after your monthly Payment went through and I vaguely remember the Receipt a...
I just changed my subscription from price 40 a month to 34 a month but when I check my bank balance it still cost me 44 which is my previous subscription plan fee. But then I check my public mobile app it shows me my subscription already changed. The...
2 Dec 2021 Just started today! I'm having a conversation, then I hear 3 beeps and my call drops! I've rebooted, restarted, turned it off then on. Help.
Hello, since yesterday, I have been having issues with the call where in the middle of an ongoing call I would hear three beeps, and within the next 10-20 seconds, the call would end.I have already tried restarting my phone and putting it on airplane...
When I dial a number the call rings about 6 times, then stops ringing. This means I can't leave voicemail when the person I am calling has set their phone to go to voicemail after 6 rings. I just switched from Telus to Public Mobile and I didn't have...
PLS GET BACK TO ME ASAP. I am lost here. My friend (senior citizen) is locked out due to payment issue. His phone is locked and he cannot receive the security text .. he is trying to enter his payment info. Its really untaught process on behalf of Pu...
Esim didn't work so ordered physical sim through public mobile, never got it. Now bought another sim from Amazon and still lost who to contact to activate it
How can I activate my new account if I can't download the app 'cause I only have a flip phone.
Why was I charged for sym card when it was supposed to be free?
I went on to change my payment info and now I'm stuck with this, I either go to resume activation which I don't want to do because I already have a plan with Public Mobile or go back to login screen
Hi there. My son's Public Mobile service died yesterday. I would like to top up his account. I have purchased a $21 voucher. What do I do now?
| User | Bravos Count |
|---|---|
| 328 | |
| 240 | |
| 205 | |
| 192 | |
| 136 | |
| 117 | |
| 100 | |
| 80 |
