Sim not deliver
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10-24-2024
11:52 PM
- last edited on
10-25-2024
05:02 AM
by
computergeek541
In September 27 I ordered sim on public mobile website but my sim is not delivered any body told me my payment is done why sim not delivered
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10-25-2024 12:02 AM
Usually take 10 business days. I would advise you to contact Public Mobile and let them know. See what they will do for you.
In the meantime, see if there is a Telus/Koodo store near you. Ask them if they sell Public Mobile SIM and purchase for $10+.
Some people also buy it from Amazon.
Then see if Public Mobile will reimburse you.
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Or use the next link if you cannot sign in.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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10-25-2024 12:00 AM
Sim card delivery from PM online could be as many as 3 weeks
However, since it has been way over that, you should open ticket with PM support to confirm if they got the order and if the sim card is on the way. They might offer to resend you another one or ask you to buy one form local Telus/Koodo/MobileKlink store and reimburse you the extra cost
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