Hello, I've had pre authorized payment for over 1 year in 2021 while I
was away from Canada and not using my service, is there a way I can get
a refund on that?
I got this phone line for my son, for emergencies and to know where he
is when he goes out biking/rollerblading with his friends. I only got
the 250 MB deal, so he went through the data within a couple of days.
Now, I can't locate him using Apple's F...
Hi all, I've been having issues receiving any texts for two factor
authentication on any of my accounts that have this phone number. I
recently (Oct 9th) switched to Public Mobile and have been very happy
with it aside from this issue. My number was ...
We have a new credit card with the same company. Does automatic payment
just switch over or do I need to give new credit card number. I don’t
want to give this if the site isn’t secure. Thanks, judy
Hi, I was messing around with my iPhone settings (something I probably
shouldn't have done) and wound up (seemingly) locking myself out of my
iPhone. I am getting the following prompt: Unlock your SIMSIM Card PUK
LockedEnter Puk for SIM Card I bought...
Hi Public community is it possible to register a new sim under my
current account as opposed to registering a whole new account? thanking
you in advance
I am out of the country in Mexico and would like to cancel my account
,my PM number doesn’t work in Mexico. I can not log onto my account
starting with user name , I am not receiving the 6 digit code to reset
my user name or password . I would like t...
I just registered my new sim and have no service. I cannot reply to my
previous servers email consenting to transferring my new number amd
cannot sign in to my new account. I have not received a confirmation
email from Public Mobile yet either
My Visa Debit is brand new and i triple check to make sure everything is
right. They wont take my payment. keeps saying something is wrong but
all the info is right AND the card works on amazon so i know its not the
card. going to move to another com...
At around noon today my service lapsed and now my phone shows "No
Service". It doesnt seem like there are outages in the area - anyone
else having that? Tried restarting phone a few times, taking SIM out,
and changing from LTE to 3G. Still showing "N...
Spoiler (Highlight to read)https://snipboard.io/jUNGsp.jpg
https://snipboard.io/jUNGsp.jpg I just used my plan's data, however I
have a promo for an additional 2GB. This would be fine if I could use
data, but it's not working. I have a $37.50/mo plan...
Hi there, I would like to have my Bill Account No. pls, thank you.And
wondering if you have other methods to reach other than dialing #611 and
email, such as : customer service line Thank you
Hi, I was recently going to the country where Public Mobile does not
offer roaming, my phone was with me as I was using it solely on wifi.
After I came back I wanted to check out new 4G plan, logged onto self
serve portal and noticed there are outgoi...
I have a couple of questions about the promotional text re: switching to
the 4G plans. My family has the following plans:Me: $35 - 3G plan with
3GB of data17 year old: $35 - 3G plan with 3GB of data + 2GB for life of
plan16 year old: $15 - 3G plan wi...
public mobile tells me they cannot process my request at this time and
to get in touch with my bank. I want to make a payment with my credit
card. The bank tells me that my card is good. How
Signed up a few weeks ago with Public Mobile after choosing, paying for
phone plan, installing and activating SIM card the phone did not work
for 3 days? I could not make any phone calls, send texts, or use the
data during this time that I paid for? ...
I never opted for auto-recharge and unfortunately I was just saw my
account was recharged 20mins ago. And the worst case is that the mobile
data is displaying 2.38gb used at the point of recharge. This is
unacceptable and please I need a refund of my...
The last two friends that I signed up (Anita xxxxxxxxxxxxxxx & Ralph
xxxxxxxxxxxxxxx) I did not receive the Reward.Has there been a change to
the policy?Keith
