I got a data add on earlier this year and it was only available for 150 days. So I used up all my data assuming the add on would kick in after, but now my data is not working. Subscription is active and add on is applied but I still don't get data
Thank you @eddieO @hTideGnow for the help. I sorted it out with customer support somewhat. Seems to me like the loyalty bonus expiring before use was just a money grab to get people to buy add ons. My data plan is 60gb and as you can see in the image...
Seems as though it's my loyalty bonus that has expired. I used my regular data on purpose so that it would roll over into the loyalty bonus, I didnt know it was expiring soon (wasnt notifited by email or text). Seems as though I'm screwed for the nex...
